About Us Properties Our Team Tenant Portal

Tenant Portal

Resources for
Our Tenants

Rent payments, maintenance requests, and direct access to our property management team.

Services

How Can We Help?

💳

Pay Your Rent Online

Submit your monthly rent payment securely online through our tenant portal. Payments are processed immediately. Questions? Contact Susan in our finance office.

Pay Now
🔧

Submit a Maintenance Request

Report a maintenance issue at your property. Our team acknowledges all requests within one business day and prioritizes based on urgency.

Submit Request
📋

Lease Documents

Access your lease documents, amendments, and property-specific policies. Contact our office if you need a copy of your current lease or related documentation.

Request Documents
📞

Contact Property Management

Reach our property management team directly for questions about your space, upcoming renewals, permitted alterations, or general tenancy matters.

Contact Us

🚨 Emergency Contacts

For after-hours property emergencies — structural damage, flooding, electrical failure, HVAC failure, or security issues — call our emergency line directly.

For life-threatening emergencies, always call 911 first. Non-emergency after-hours issues: email emergency@rinirealty.com

(216) 555-9911
24/7 Emergency Line